Online Programmes
Crisis Communication: Managing Complex Issues/Critical Situations
Start Date: 25th November 2024
Duration : 10 Hours
Organizations face instant, global scrutiny and attack, therefore effective crisis management is more critical than ever. This course focuses on key elements of crisis and issues management—before, during, and after a crisis.
Target Participants
Corporate Executives vested with management responsibilities
Course Objectives
At the end of the course, participants should be able to:
- Strengthen their crisis communication skills
- Apply research informed strategies
- Analyse real-world crisis scenarios
- Monitor stakeholder sentiment during crisis
Outline
- Crisis Development
- Crisis Preparedness Plan
- Stages of Crisis
- Identify Crisis Stakeholders
- Crisis Response Strategy
- Post Crisis Plan
- $200
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