Online Programmes
Communication Skills for Mediators
Start Date: 16th June 2025
Duration : 10 Hours
This course equips aspiring mediators with essential communication tools, and skills necessary for facilitating dialogue, resolving conflicts, and guiding parties toward mutually beneficial agreements.
Target Participants
Corporate Executives vested with management responsibilities
Course Objectives
At the end of the course, participants should be able to:
- Understand various communication modes.
- Discuss elements that impact effective communication
Outline
- Type of Communication
- Factors Affecting Communication
- Effective Communication Strategies
- Active Listening Skills
- Questioning and Clarifying
- Body Language
- Building Rapport
- Managing Difficult Conversations
- $200
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