Executive Education · Management
Mastering The Tenders Specifications & Contracts
Connect clear specifications, tender evaluation and contract performance.
Programme overview
Build stronger tenders and contracts.
This course is designed to expose participants to best practices in managing invitation to tender.
Too many contracts fail to meet customer expectations due to poor specification, inadequate pre-qualification and tendering procedures. FM contracts are particularly vulnerable.
The most effective specifications are those that are developed from pure output and performance criteria at tender stage into contract specifications that incorporate service provider method statements and contain agreed key performance indicators for subsequent contract management.
Effective management of the tender process is an essential pre-requisite for a successful value-for-money contract.
Learning outcomes
What you will work towards.
- Understand the process of tendering, prepare effective ITT
- Manage the tender invitation process
- Understand the importance of linking FM procurement to business and user needs
- Understand how to approach the market
- Specify services effectively
- Know how to develop Requests for Proposals (RFP): process & structure
- Know how to define outputs and standards
- Understand the use of key performance indicators (KPI’s) for effective contract management.
- Manage the tender process including: pre-qualification, pre-tender interviews & negotiations
- Evaluate bids for Value-for-money
- Short-list post-tender clarification and negotiation
- Execute contract award, handover and implementation.
Programme outline
Explore the key topics.
- The Concept of Effective Tender Management
- The Process
- The Methods
- The Prequalification Process
- Preparing Invitation to Prequalification
- Evaluating Prequalification Requests
- Preparing Invitation to Tender
- Pre-tender Meeting
- Receipt of the tenders
- Tender Evaluations
- Announcing the Winner
- Concluding the Agreement
- Understanding the Contract Cycle
- Preparing to Tender
- Working with Customers
- Defining outputs and Performance Standards
- Identifying Critical Success Factors and key KPI’s
- Developing a Specification and a Request for Proposals (RFP)
- Designing-in at Contract Tendering & Negotiation Stages
- Manage Post Contract Award
- Evaluating Bids for Value for Money & Short-listing Post-Tender Clarification and Negotiation
- Contract Award and Starting on Site
Your next step
Plan your participation.
Ask about availability, programme arrangements or attending with colleagues.