Rotterdam School of Business and Public Policy

Executive Education · Management

Introduction to Support Services Control Framework and Project Management

Strengthen internal controls, support services and the planning behind effective projects.

Programme overview

Connect governance with delivery.

Support services connect planning, people, finance, information and infrastructure with organisational delivery. This programme explores how internal controls support accountability, manage risk and strengthen governance.

Examine project planning, clear responsibilities, progress reporting and performance measurement to help teams deliver agreed goals.

Internal controlsProject planningAccountability
Illustrative executive discussion in a professional learning setting.

Learning outcomes

What you will work towards.

  1. Strengthen organizational governance, accountability, and professional leadership.
  2. Apply strategic planning, performance management, and risk management frameworks.
  3. Improve financial, HR, ICT, and information management systems in line with best practices.
  4. Enhance internal controls, compliance, and corporate governance standards.
  5. Promote effective teamwork, communication, and stakeholder engagement.
  6. Plan, implement, monitor, and evaluate projects using modern project management techniques.

Programme outline

Explore the key topics.

  • Corporate Governance and Professional Accountability
  • Codes of Conduct and Customer Service Excellence
  • Risk Management, Internal Controls, and Compliance
  • COSO Framework and the Three Lines of Defense
  • Governance Structures and Combined Assurance
  • Outsourcing Principles and Governance Frameworks
  • Strategic Planning and Performance Management
  • Project Planning, Scheduling, and Resource Management
  • Budgeting, Financial Management, and Cost Control
  • Monitoring, Evaluation, and Performance Measurement
  • Project Risk Assessment and Reporting
  • Best Practices in Organizational Governance and Leadership

Your next step

Plan your participation.

Ask about availability, programme arrangements or attending with colleagues.

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